Avidley

What is the return policy?

 
Last Updated: Oct 10, 2025

 

We guarantee your satisfaction on every product we sell with a free and easy return and a full refund – and you won’t even need a receipt*

We want you to be satisfied with your purchase! However, if you need help or need to return an item, we’re here for you!

If an item you have purchased from us is not working as expected within the return period, please e-mail our team for free help, where they can solve your problem or even exchange the item for a product that better suits your needs.

If you need to return or exchange an item, simply e-mail us for a full refund or exchange before product activation/installation. Most products may be returned within 30 days.

*In accordance with our return policy, and if you have provided us with valid contact information. 

Return or exchange time frames

Eligible return or exchange time frames are from the date of purchase:

15 calendar days for all software related products.

*For items purchased as part of a bundle, these items can not be returned individually.

Products not eligible for return *

  • Opened software
  • Electronic software downloads
  • Point of Sale Activation Cards that have a dollar value
  • Micro Center Gift Cards (except as required by law)
  • Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
  • Microphones and microphone accessories *
  • Trading Card Games

* Hardware items deemed defective are eligible for exchange

If you made a purchase online, please refer to our article here: “How do I return a product I ordered online?”

Refunds

All refunds will be based on your original payment method or a Micro Center Gift Card

  • If a credit card was used as payment, the credit card must be present at the time of return. Credit card refunds may take up to 5 business days to process the refund.
  • If a debit card was used as payment, that debit card will need to be present at the time of the return.
  • Check refunds may take up to 14 business days
  • We offer gift receipts to customers when purchasing gifts. When returning a gift, you’ll receive your refund on a Micro Center Gift Card.

Other important details

  • Micro Center is not responsible for expenses, fees, or additional costs incurred as a result of defective or incompatible products

Avidley is an authorized reseller of Norton and Trend Micro security products. All product names, logos, and trademarks are the property of their respective owners and are used on this website for identification purposes only. While Avidley is officially authorized to sell Norton and Trend Micro products, it is not owned, operated, or directly affiliated with NortonLifeLock Inc. or Trend Micro Incorporated beyond its authorized reseller agreement. Product information, pricing, and promotions provided on this website are offered by Avidley and may differ from those available directly from Norton or Trend Micro.

Return & Refund Policy ( Printers Only )

We strive to ensure your satisfaction with every purchase. If for any reason you are not fully satisfied with your order, we are here to help. Please review our return and refund policy below:

1. Returns
  • Eligibility: You may return most items within 30 days of receiving your order for a full refund or exchange.
  • Condition: Products must be unused, in their original packaging, and in resalable condition. Opened or used items are not eligible for return unless defective.
  • Exclusions: Personalized items, consumables (like ink cartridges), and certain electronics may not be eligible for return.
2. Refunds
  • Processing Time: Once your return is received, we will process your refund within 7-10 business days. The refund will be credited to your original payment method.
  • Shipping Charges: Shipping charges are non-refundable, and you are responsible for the return shipping costs unless the item is defective or incorrect.
3. Defective or Damaged Products
  • If you receive a defective or damaged product, please contact us within 7 days of receipt. We will issue a full refund or send you a replacement item at no additional charge.
4. Exchanges
  • If you would like to exchange an item, please follow the return process and place a new order for the item you wish to exchange for.
5. How to Return Items
  • To initiate a return, please contact our customer support team at info@shopandsetupavid.space with your order number and the item(s) you wish to return. We will guide you through the process.
6. Cancellation
  • Orders can be cancelled within 24 hours of purchase. After that, we may not be able to process cancellations.

We are committed to providing you with a positive shopping experience. If you have any questions or concerns, feel free to reach out to us!

Terms & Conditions ( Printers Only )

Effective Date: 16/02/2025
Welcome to our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General Terms
  • These Terms & Conditions apply to all purchases, use, and interactions..
  • We reserve the right to update or change these terms at any time. Any changes will be posted on this page with the updated date.
2. Use of Website
  • You must be at least 18 years old or have the consent of a parent or guardian to use this website.
  • You agree to use this website for lawful purposes only and not to engage in any conduct that could damage, disable, or impair the website.
3. Account Creation
  • To place an order, you may be required to create an account. You must provide accurate and complete information when creating your account.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
4. Products & Pricing
  • All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
  • While we make every effort to display accurate product descriptions, images, and prices, there may be occasional errors.
5. Orders
  • By placing an order, you are making an offer to purchase the item(s) in your cart.
  • All orders are subject to acceptance. We reserve the right to refuse or cancel orders at our discretion.
6. Payment
  • We accept various payment methods, including credit cards, debit cards, and other payment gateways. Payments are processed securely through third-party providers.
  • You are responsible for providing accurate payment information at the time of purchase.
7. Shipping & Delivery
  • We ship products to the address provided at checkout. Delivery times vary based on location and shipping method selected.
  • Shipping costs will be calculated during checkout and are the responsibility of the customer unless otherwise stated.
  • We are not responsible for delays caused by shipping carriers or incorrect address information.
8. Returns & Refunds
  • Our Return and Refund Policy is available on our website and governs returns and refunds.
  • Please review this policy for detailed information on eligibility and the process for returning products.
9. Intellectual Property
  • All content on the website, including text, images, graphics, logos, and software, is the property of us and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use any of our content without prior written permission.
10. Limitation of Liability
  • To the fullest extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee that the website will be uninterrupted or error-free.
11. Privacy
  • Your use of the website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Indemnification
  • You agree to indemnify and hold harmless and its affiliates from any claims, losses, or damages arising from your use of the website or violation of these Terms & Conditions.
13. Governing Law
  • These Terms & Conditions are governed by the laws of [insert applicable jurisdiction], without regard to its conflict of law principles.
  • Any disputes arising under these Terms & Conditions shall be resolved in the courts located in [insert jurisdiction].
14. Contact Us
  • If you have any questions about these Terms & Conditions or any other aspect of our services, please contact us at info@avidley.site

The images used on ‘https://shopandsetupavid.space/’ are sourced from third-party brands, websites, or publicly available platforms. We do not claim ownership of these images unless explicitly stated. These images are used for illustrative purposes only and are not intended to imply any direct affiliation, endorsement, or partnership with the brands or companies featured.

‘https://shopandsetupavid.space/’ is an independent blog, and the use of external images does not signify any official association or representation of the brands shown. All trademarks, brand names, and logos are the property of their respective owners.

If you are the owner of any image used on this blog and wish to have it removed or credited differently, please contact us at info.inkfieldshop.store, and we will address your request promptly.